Frequently Ask Questions

Have questions about our loan process? Our FAQ section covers everything from eligibility requirements to loan terms. Find the answers you need here.

By transfer within a maximum of 48 hours after acceptance of your request (subject to bank or postal delays) and expiry of the 14-day withdrawal period.

Good to know: the financing of your loan can be carried out within 8 days, if you request it from our Customer Service (email, Chat, telephone, etc.).

For more information, we invite you to use the contact channels

Fill out the form and immediately get a first response in principle,

Finalize your file on the site or by mail.

A question? Contact your Echnell-euro advisor from our chat bot accessible from our Echnell-euro site.

For more information, we invite you to use the contact channels below:

– from your online messaging in your Customer Area;

– by digital media: WhatsApp…;

– by email to the following address:

– from our chat bot.

Find all our contact media on Contact us!

Revolving credit is a consumer credit, consisting of making available a sum of money that can be used in whole or in part, upon simple request.
Your capital is replenished as repayments are made, which allows you to reuse your credit for new financial needs.

Ruflox revolving credit offers many advantages:
• once granted, you no longer need to justify the use of your money;
• you can use your capital in part or in full;
• you decide the repayment period for each financing request: you have the choice between small monthly payments and a predetermined period of up to 130 months;
• you receive your money within 48 hours* in your usual bank account;

* Subject to normal operation of your account and the balance available when your request is processed. Special use of revolving credit available within 48 working hours. The monthly payments for this use will be added to any current monthly payments.

You must be at least 18 years old and reside in a European country. Your application file must also be accepted by identity verification services.

To subscribe, you can:
- make an online credit redemption request;
- contact a Ruflox advisor (service 0.15 €/min + call price)

For more information, we invite you to use the contact channels below:

- from your online messaging in your customer area;

- by digital media: WhatsApp…;

- by email to the following address: support@ruflox.com

- use the contact form on the home page: Contact us!